Puerto Vallarta is located in the central time zone (UTC-6), it’s in the same zone as the center of Mexico and Mexico City.

Useful Information

Time zone

Puerto Vallarta is located in the central time zone (UTC-6), it’s in the same zone as the center of Mexico and Mexico City.

Telephone Area codes

Mexico: +52; Puerto Vallarta: 322. For calls to the United States and Canada first dial 001 + area code + phone number.


Mexico’s official language is Spanish, however, many people speak and understand English in Puerto Vallarta. You will find fluent English and sometimes French spoken in hotels, restaurants and tourist areas.


The “peso” (MXN) is the national currency, although US dollar (USD) is widely accepted. Credit Cards are welcome in some establishments. Hotels, currency exchange places and banks offer money exchange. Banks open from 9 a.m. to 4 p.m.


Many hotels, restaurants and the airport have Wi-Fi, public telephones and fax service which can also be found at cyber cafes where one can access the Internet with computers or your own devices.

Handicapped access

Puerto Vallarta has handicapped access such as ramps, parking spaces and accommodations.


The recommended range for tipping is between 10 and 15 percent of the total bill. Sometimes the tip is included so be sure to check your bill.


There are several private hospitals that offer emergency service, air evacuation and health care attention, and have agreements with insurance companies.


Puerto Vallarta has 350 thousand residents and more than 3.7 million visitors a year.


The tourist police is always available to offer advice and assistance. There are also 40 security cameras installed around the city.

Water quality

All restaurants and hotels offer and use purified water. It is important to point out that the Water System has been certified year after year for almost twenty years.

Car Rental

A car rental is another option to move around the city and its surrounding areas. A reservation can be made by internet or at the airport.

International Lic. Gustavo Diaz Ordaz Airport (PVR)

There are direct flights to key cities in North America including: Atlanta, Houston, Dallas/Fort Worth, Phoenix, Los Ángeles, San Francisco, Seattle, Denver, New York, Chicago, Minneapolis, Charlotte, San Diego, Salt Lake City, Vancouver, Calgary, Toronto and Montreal, among others.
Km. 7.5 Carretera a Tepic
Puerto Vallarta, Jalisco
Zip code: 48311
+52 (322) 221-12-98, 221-13-25, 221-15-37

Aerotron (Puerto Vallarta Private Airport)

Tel. PVR (+52) 322 226 8440
Tel. GDL (+52) 333 28 423 00

Bus Terminal

Puerto Vallarta has a modern Bus Terminal located five minutes north of the airport. Travelers from all over Mexico come and go here. Taxis and public transportation are available.
Bahía S/N, Carretera Puerto Vallarta – Tepic Km 9, Pueblo Las Mojoneras, Colonia Guadalupe Victoria, Zip code: 48290, Puerto Vallarta, Jalisco.
Telephone: (322) 290-1009 y (322) 290-0719

Tourist Office

Palacio Municipal steps from the Main Plaza and Guadalupe Church.
Calle Independencia #123, Col. Centro
Tel. (322) 223 2500

Puerto Vallarta Tourism Board

Zona Comercial, Hotel Canto del Sol Local 18
Planta Baja Zona Hotelera Las Glorias, Zip code 48310
Tel. (322) 224 1175
Free national long distance: 01 800 719 3276
Free international long distance: 1 888 384 6822

Marine Terminal

Boulevard Francisco Medina Ascencio Km. 4.5
Zona Hotelera Norte, Terminal Marítima
Puerto Vallarta, Jalisco, Zip code 48333, México.
Tel: +52 (322) 224 1000

Important telephone numbers


Police: (322) 178 8999
Red Cross: (322) 222 1533
Fire Dept: (322) 223 9476, (322) 178 8800
Traffic: (322) 226 8082


Amerimed: (322) 226 2080
San Javier: (322) 22 6 10 10
CMQ Centro: (322) 22 319 19
CMQ Premiere (322) 22 66500
Cornerstone: (322) 226 37 00
Medasist: (322) 223 0656
Versalles: (322) 224 4748
Advance Medical Center: (322)224-4761


Canada Consular Agent in Puerto Vallarta
Plaza Peninsula, Local Sub F
Boulevard Francisco Medina Ascencio 2485
Zona Hotelera Norte, 48300 Puerto Vallarta, Jalisco - México
Tel: (322) 293-0098 / 293-0099
Email: pvrta@international.gc.ca

United States Consular Agency in Puerto Vallarta
Paseo de los Cocoteros #85 Sur Paradise Plaza
Interior Local L-7 Nuevo Vallarta, Nayarit, Zip code 63732
Tel. (322) 222-0069, (322) 223-3301
Emergency 24 hour number at the General Consulate in Guadalajara: (33) 3268-214
Email: ConAgencyPuertoV@state.gov