COVID 19

Biosafety Practices and Protocols in Puerto Vallarta during COVID-19.

Last update: January 15th, 2021

Our visitor’s safety is our top priority.

The Tourism Council and Trust in Puerto Vallarta provides you with the new measures implemented by the Government of the State of Jalisco, in regards to stopping the spread of COVID-19, consciously looking after the destination’s visitors and citizens’ health.

Learn more about this new strategy, safety standards and practices that are being implemented in Puerto Vallarta, in order to offer every visitor a safe and pleasant stay upon their arrival and until their return home.

Hotels, restaurants, beaches, shopping centers, spas, gyms and fitness centers, the Malecon, tour operators, natural attractions, and all other activities in the destinations, will continue to strictly follow the implemented safety measures and maximum capacity.

The State of Jalisco has been taking prompt decisions and actions to handle the current health situation responsibly, stopping the spread and moving steadily towards economic recovery.

We invite you to follow the guidelines emitted by health authorities to guarantee the safety and health of all visitors and citizens of Jalisco.

RESPONSIBLE HOSPITALITY

Hotels are operating at 75% of their capacity, with their common areas operating at 50%, including their beach services. Hotel pools, beach clubs, spas, gyms, and restaurants are already available to guests.

Each and every hotel is following strict health and sanitation protocols, established and monitored by local authorities, as well as their own corporate or business protocols.

Sanitary filters are placed, denying access to persons with a body temperature of over 37°C, and/or cough-like symptoms; hand sanitizer for guest use is given at entrance doors; the use of masks is mandatory in common areas and when in contact with people that do no belong to the same travel group.

IMPORTANT: From Saturday, January 16 to Sunday, January 31, the following containment measure will be implemented, hotels may operate at 50% of their capacity with common areas at 25%

OPEN AND CLEAN BEACHES

In general, public beaches are open; nevertheless, it is recommended to follow the preventive guidelines for a safe and healthy social coexistence: please verify the flag color placed at beach entrances: green (free access), and red (access denied); it is recommended to shower before and after visiting the beach; keep a safe distance of 6 feet (5m) between groups; use hand sanitizer; use masks when entering and exiting the beach (can be removed once there); groups no larger than 8 people (preferably from the same family); chairs, loungers, and umbrellas must be sanitized before use; it is suggested to not share objects with other groups at the beach (floats, balls, and others).

Additionally, it is suggested to remain there for less than four hours; wear a mask when accessing public toilets along with hand sanitizer to enter and exit; trash bags for solid waste should be properly closed and left in the trash cans available at the beach; the indications by lifeguards and security staff should be followed and obeyed at all times.

IMPORTANT: From Saturday, January 16 to Sunday, January 31, the following containment measure will be implemented at the destination's beaches, they will be open from 5:00 am to 3:00 pm

AIRPORT AND MARITIME TERMINAL, KEEPING UP

Health, disinfection, and prevention measures are still being strictly followed at the International Airport of Puerto Vallarta, the maritime terminal, public transport, supermarkets, and government offices

It is worth emphasizing that The World Travel and Tourism Council (WTTC) gave the Safe Travels Stamp to the State of Jalisco, in recognition to the strict hygiene and safety standards followed in all its facilities.

PUBLIC SPACES AND TOURIST SERVICE SUPPLIERS

The beautiful and iconic Malecon boardwalk is completely open to public. Plazas, shopping malls, and corridors are open following health protocols. Similarly, museums, galleries, theaters, cinemas, bars, clubs, gyms, spas and sports facilities.

With a strong sense of responsibility, restaurants, tours and recreational activities are normally operating, with a maximum capacity of 50%, reason why we recommend booking in advance.

IMPORTANT: As a containment measure, from Saturday, January 16 to Sunday, January 31, bars, canteens, clubs, casinos, cinemas, theaters, museums, parks, gyms, cultural and entertainment activities will be suspended.

Restaurants will operate with the capacity allowed until 10:00 p.m. Shopping centers without common areas and 25% restricted parking. Squares, public spaces and social events are restricted.

KEEP A SAFE DISTANCE

It is encouraged that all citizens and visitors practice social distancing in public areas and wear a mask, which is mandatory to access supermarkets, convenience stores, churches, offices, and other enclosed premises.

It is encouraged that all citizens and visitors practice social distancing in public areas and wear a mask, which is mandatory at supermarkets, convenience stores, churches, offices, and other enclosed premises.

The United States border with Mexico is still closed for non-essential travel, including pedestrian crossing, until February 21st, 2021.

Domestic and international airlines are continuing to resume their routes and frequency and have reported an increase in bookings (connectivity details below).

As of January 26, all passengers on international flights bound for the United States, including those who have received the COVID-19 vaccine, will be required by the Centersfor Disease Control to show proof of a negative COVID-19 test (PCR or rapid antigen) or written documentation of recovery following a COVID-19 infection prior to boarding. This follows similar regulations issued by the Canadian government requiring a negative COVID-19 test (PCR or LAMP) for all inbound international passengers as of January 7, 2021. Tests for entry into both countries must be conducted no more than 72 hours prior to departure. 

To facilitate this process, Puerto Vallarta Tourism is offering North American passengers COVID-19 tests at affordable prices in convenient locations across the destination including, medical facilities and select hotels. It is recommended to schedule a COVID-19 test as far in advance as possible by contacting one of the providers listed in this document. Any additional requirements, costs, and the current status of same day results should also be confirmed directly with the testing provider. 

Travelers who test positive for COVID-19 but exhibit no major symptoms will be required to undergo a mandatory 14-day quarantine which can be completed in their hotel on a designated floor (if available) or room. Each hotel applies different policies for mandatory quarantines, with some offering steeply discounted rates. Specifics should be confirmed with individual hotels directly. 

Below you will find more information and a list in real time with all the testing options in Puerto Vallarta.

PUERTO VALLARTA COVID-19 TESTING PROVIDERS

LABORATORYPCRPRICEANTIGENPRICEHOME SERVICEADDRESSPHONEWEBSITE
HOSPITEN24 hrs$ 350 USD5 - 6 hrs$ 132 USDN/AMARINA VALLARTA
Blvrd Francisco Medina Ascencio #3970, Villa Las Flores.
322 226 2080www.hospiten.com
HOSPITAL JOYA24 hrs$ 3,100 MXNSame day$ 1, 516 MXNYes 322 224 8622ZONA HOTELERA NORTE Bvld. Francisco Medina Ascencio #2760.322 149 1424www.hospitaljoya.com
SAN MARÉ HEALTH CARE GROUP24 hrs$ 3,100 MXNN/AN/ANOZONA HOTELERA NORTE Blvrd Francisco Medina Ascencio 2735-9322 252 1711www.sanmare.mx
HOSPITAL CMQ
Laboratorio SANLOR
32 hrs$ 3,900 MXN4hrs$1,240 MXNYesZONA HOTELERA NORTE Av. Francisco Villa 1749, Vallarta Villas322 293 6499www.hospitalcmq.com
BIOMEDICAL VALLARTASame day when tested before 2 p.m$ 3,690 MXN3 hrs$ 1,500 MXNYesZONA HOTELERA NORTE Av. Los Tules #140. Diaz Ordaz.322 109 2681www.biomedicalpv.com
DIAGNOSTIKA24 hrs$ 3,00 MXNSame day$ 1,447 mxnYesZONA HOTELERA NORTE Av. Francisco Villa 1389, Fluvial Vallarta.322 224 8622www.diagnosti-k.com
SANTO DOMINGO48 - 72 hrs$ 3,599 MXNN/AN/AYesZONA HOTELERA NORTE Av. Francisco Villa #1308, Aralias ll.322 224 2515www.labosd.com
BIOSLAB24 hrs$ 2, 850 MXN CÓDIGO DE DESCUENTO PCR VIAJE2 hrs$ 1200 MXNYesZONA HOTELERA NORTE Av. Universo 2008-A interior 11 Col. la Aurora.322 113 33 43https://www.facebook.com/LaboratorioBiosLabOficial
SALUD DIGNA48 to 72 hrs$ 950 MXN2hrs$ 250 MXNN/AZONA HOTELERA NORTE Av. Francisco Villa #1284, Aralias.322 688 1497www.salud-digna.org
OMEGA VALLARTA48 hrs$3,000 MXN CÓDIGO DE DESCUENTO VISITPVROMEGA15 a 45 mins$ 1,250 MXNYesZONA HOTELERA NORTE Av. Francisco Medina Ascencio # 1951, Zona Las Glorias.322 208 5223www.omegavallarta.com
CENTRO MÉDICO Y ODONTOLÓGICO ANAMAYA32 hrs$ 3, 900 MXNSame day$1,500 MXNYes a partir de 5 personasZONA HOTELERA NORTE Roma #196. Local 1y 2. Versalles322 225 6873https://www.facebook.com/CentroMedicoAnamayaPV
SAN PABLO24-48 hrs$2, 800 MXNSame day$ 600 MXNYesZONA CENTRO San Salvador #350. 5 de Diciembre.322 226 2677www.laboratoriosanpablo.com
HOSPITAL CMQ
Laboratorio SANLOR
32 hrs$ 3,900 MXN4hrs$1,240 MXNYesZONA ROMÁNTICA Basilio Badillo #365. Emiliano Zapata322 222 4392www.hospitalcmq.com
SAN PABLO24-48 hrs$2, 800 MXNSame day$ 600 MXNYesZONA ROMÁNTICA Lázaro Cárdenas # 267. Emiliano Zapata.322 226 2677www.laboratoriosanpablo.com
EMERGENCY CARE BY HOSPITAL JOYA24 hrs$ 3,100 MXNSame day$ 1, 516 MXNYes 322 224 8622ZONA ROMÁNTICA Venustiano Carranza #268. Emiliano Zapata.322 688 7334www.hospitaljoya.com

*The responsibilty for services and costs regarding the listed options relies solely on the service providers.

Did you know that Puerto Vallarta received the Safe Travels Stamp, issued by the World Travel and Tourism Council- WTTC, due to the compliance of global health and sanitation standards in all our facilities?

Safe Travel

Protocols in Puerto Vallarta during COVID-19

Aeropuerto

Airport

  • Temperature screening with digital thermometers and thermal cameras at passenger entry and exit.
  • Limiting access to companions in terminals, unless clearly justified.
  • Safe distancing (1.5 – 2 m) during documentation, inspection areas, immigration, customs, baggage and cargo handling, boarding and disembarking, among other processes.
  • Hand sanitizer dispensers around terminal and required use of masks.
  • Prioritizing walking at boarding and disembarking, avoiding the use of passenger carts.
Hoteles

Hotels

  • Have strict cleaning standards and use chemical products to properly disinfect rooms and common areas. Cleaning systems like UV lamps, steam cleaning and chlorine should be used.
  • Operate at 75% of its maximum capacity.
  • Common areas should operate at 50% of its capacity.
  • IMPORTANT: From Saturday, January 16 to Sunday, January 31, the following containment measure will be implemented, hotels may operate at 50% of their capacity with common areas at 25%
  • Sanitary filters should be placed denying access to people with body temperature of over 37 °C and/or cold-like symptoms.
  • Hand sanitizer for guest use at entrance doors.
  • Use of mask required in common areas and when in contact with people that are not in the same group.
  • Check out the list of hotels that are currently operating in Puerto Vallarta following guidelines set by the Federal Government and the State of Jalisco.
Guías turísticos y DMC’s

Tour guides and DMCs

  • Staff will use facemasks and visors, will not shake hands and will keep a safe distance.
  • Washing hands with soap and water before and after each service.
  • Hand sanitizer available in DMC area at airport and hotel lobby for continuous hand disinfection.
  • Door handles and lateral walls will be cleaned before boarding the vehicle.
  • When boarding a vehicle, passengers will keep a safe distance of 1.5-2m between them.
Restaurantes

Restaurants

  • Restaurants and coffee shops will operate at 50% of their capacity.
  • Hand sanitizer will be given at arrival; use of masks is required at entry. Access will be denied to people with body temperature of over 37 °C and/or cold-like symptoms.
  • Periodic disinfection using chlorine solution in high-contact areas should be done, as well as common areas.
  • Safe distance between tables (5-7 feet) should be kept and have no more that 6 people per table.
  • If there are physical menus, they should be disinfected between each customer. The use of digital menus through QR codes is recommended.
Playas

Beaches

  • Masks should be used when entering and exiting public beaches as well as facilities.
  • Use of flags according to beach capacity (green and red).
  • Keep safe distance of at least 5 meters between family or group.
  • Groups of maximum 8 people, preferably from the same family or group. No sharing objects like inflatables between groups.
  • Use of trash bags for organic and inorganic waste, to be deposited in trash cans.
  • Public beach clubs should comply with biosafety measures at entry and sanitizing of equipment after every use.
  • Staff should wear masks or visors at all times.
Transportación Local

Local Transportation

  • Mandatory use of masks for drivers and users.
  • If possible, open windows to improve ventilation.
  • It is recommended to sit at the back to keep a safe distance with the driver.
Tours y Actividades

Tours and Activities

  • Deny access to people with body temperature of over 37 °C and/or cold-like symptoms.
  • Keep a safe distance of 1.5-2m with clients and co-workers.
  • Hand sanitizers available at various points and sanitizing of tour equipment.
  • Use of masks required when the activity allows it.
Información general

General Information

  • As from June 15th, beaches, public areas and commercial businesses reopened following strict social distancing and hygiene guidelines.
  • Safe distance of 1.5-2m, hygiene guidelines and contact restrictions are followed.
  • Mandatory use of masks in public transport and all kinds of establishments.

FAQ'S

Is the Malecon open?
Of course! The Malecon is open to the general public, using masks at all times and keeping a safe distance of 1.5 meters between people that are not part of your group.
Are galleries, plazas, shopping malls, and corridors open?
Yes. Art galleries, shopping malls, and stores in commercial corridors such as the Malecon, Romantic Zone, Downtown, Cuale River and the Marina are open and operating under strict health protocols set by the Federal Government and the State of Jalisco.
Do I need to wear a mask?
General health and safety measures state that residents and visitors should wear masks in public places at all times, when using any kind of public transport, and when entering stores and establishments such as restaurants, galleries, supermarkets, churches, offices, and any kind of enclosed space.
Is it open to travel to Puerto Vallarta from the United States?
The United States border with Mexico is still closed for non-essential travel, including pedestrian crossing, until January 21st , 2021.
Are flights operating to Puerto Vallarta?
Domestic and international airlines are continuing to resume their routes and frequency and have reported an increase in bookings. If you wish to know further details regarding air connectivity click here
Are tours to the different attractions in Puerto Vallarta operating?
They are. All biosecurity measures have been implemented to guarantee the safety of our visitors. Nonetheless, tours only operate to 75% of their capacity, so it is suggested to book in advance.
Are Puerto Vallarta beaches open?
They are. All biosecurity measures have been implemented to guarantee the safety of our visitors. Nonetheless, tours only operate to 50% of their capacity, so it is suggested to book in advance.
Is it safe to travel to Puerto Vallarta during these times?
The World Travel and Tourism Council (WTTC) gave Puerto Vallarta the Safe Travels Stamp, in recognition to the strict biosecurity standards and protocols followed by tour operators, restaurants, hotels and main attractions in the destination, so you can travel safely.
Are hotels in Puerto Vallarta open?
Hotels and resorts in Puerto Vallarta started to open their doors to the public since June 2020.
Are restaurants in Puerto Vallarta open?
Yes. As from the 15th of June 2020, restaurants started to operate again under strict safety and hygiene measures, to a 50% of their capacity for your safety.
Are nightclubs open in Puerto Vallarta?
They are. As from September 2020, nightclubs reopened their doors under strict measures and protocols established by the government. Within those measures, a maximum capacity of 50% was established for your safety. From December 25th, 2020 to January 10th, 2021, they will operate until 19:00.
Which Coronavirus protocols are being followed?
Puerto Vallarta has implemented strict protocols for hotels, resorts, tour operators, service providers, restaurants, and main attractions in the destination in order to prevent the spread of Covid-19. Among them, is frequent cleaning with special attention to high-touch surfaces; disinfection of work areas at the beginning and at the end of every shift; use of protective equipment at all times. Puerto Vallarta has been certified with the Safe Travels Stamp given by the World Travel and Tourism Council, and the guidelines suggested by the World Health Organization and Mexican Secretariat of Tourism are being followed, as well as guidelines from the Secretariat of Labor and Social Welfare and the Mexican Institute of Social Security. Download the Manual of Protocols and Preventive Measures COVID-19
 

Relevant information regarding airline operation at PVR Airport:

AIRLINESERVICES
MEXICO
AeromarGuadalajara and Ciudad de México
AeromexicoCiudad de México
MagnichartersMonterrey
TAR AerolíneasGuadalajara, Aguascalientes, Chihuahua and San Luis Potosí. From Guadalajara to Toluca and Queretaro and from Aguascalientes to Monterrey
VivaAerobusCiudad de México, Monterrey, Guadalajara and Tijuana
VolarisCiudad de México, Monterrey, Querétaro, León and Tijuana
EUA
Alaska AirlinesSan Diego, Los Angeles, San José, San Francisco, Portland and Seattle
American AirlinesDallas, Los Ángeles, Phoenix, Charlotte y Chicago
Delta AirlinesAtlanta, Minneapolis, Salt Lake City, Los Ángeles y Seattle.
FrontierSchedule to be confirmed.
Southwest AirlinesHouston (HOU), Phoenix until March 11 Orange County and Denver.
Sun countrySchedule to be confirmed.
United AirlinesHouston, Los Ángeles, Newark, Denver, San Francisco and Chicago
CANADA
Air CanadaToronto y Vancouver
Air TransatMontreal
SunwingService tentatively scheduled to resume fall 2021
SwoopEdmonton
WestjetCalgary & Vancouver
LATAM
Copa AirlinesInicio tentativo de operaciones en Marzo 2021
EUROPE
TuiInicio tentativo de operaciones en Abril 2021
Puerto Vallarta Covid19

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